Frequently Asked Questions
What is domweb?
domweb is a developer platform that provides projects, documentation, releases, installation guides, and support resources in one place.
Do I need an account to use domweb?
An account may be required for certain features, such as accessing private projects, managing downloads, or creating support tickets. Public content can be viewed without an account.
Why can't I access a project?
The project may be private, or your account may not have been granted access. If you believe you should have access, contact support.
How do I download a project?
Open the project page and select the available download option. Some projects may provide multiple formats, such as Roblox models or source files.
What is the difference between .rbxm and .zip downloads?
.rbxm files are Roblox model files designed for direct import into Roblox Studio. .zip files contain the complete project source and are intended for development workflows using tools such as Rojo.
How do I install a downloaded project?
Installation instructions are available through the project's installation guide. Each project may have different setup requirements.
What is Rojo?
Rojo is a development tool that allows Roblox Studio projects to be managed through external files and IDEs. Some projects use it to organize and synchronize source code.
Where can I find project documentation?
Project documentation can be found through the project's documentation page.
How do support tickets work?
Support tickets allow users to report issues, ask questions, or request help. Staff members can review and respond to submitted tickets.
Can I suggest features or improvements?
Yes. Feature requests can be submitted through the support system or contact page.
Are project downloads safe?
Yes, all projects that can be downloaded directly from domweb is safe to download and use commercially.
How do I update a project?
Check the project's releases page for newer versions and follow the provided update instructions.
What are releases?
Releases are published versions of a project that contain downloadable files, updates, and version-specific information.
Why can't I see some releases?
Some releases may be restricted depending on project permissions or availability.
How do I contact the developer?
You can use the Contact page to send a message or request support.
How do I access a project?
Public projects can be accessed directly. Private projects require permission. In this instance you have to buy access to the project.
How do I report an issue with a project?
You can contact support. It is recommended that you create a support ticket on the website.